Checkout Equipment    

IT Helpdesk has equipment that is available for checkout. 

Please come to our office in CLB 113 to complete the checkout process.

  • Digital Photo Camera
  • Digital Video Camera
  • Standard Install Laptops
  • Engineering Laptops*
  • Live Event Sound System
  • Overhead Projectors
  • Video Projectors
  • Wireless Presentation Clicker w/ Laser
*Engineering Laptops are only available for engineering students.

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Computer Labs/VDI    

Locations of the University open-access labs, how to login to the VDI computers and what software is available.

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Time for a New Computer?    

It is recommended that all computers be replaced every 4 to 5 years.

Why?
  • New software and operating system updates and versions often require better processing power, memory and storage to take advantage of new features.
  • Computer components start to deteriorate with the life of the computer due to heat and other environmental factors. Cooling fans start to fail causing other components to eventually fail.
Benefits of a New Computer
  • Faster boot up times
  • Greater productivity due to increased speed of operation
  • Reliability
  • Warranty for any issues
  • Ability to use new software and hardware features
We recommend that Departments look at  their computer inventory and implement a budgeting and replacement plan for any computers approaching 4 years old or older.

 

New Computer Requests    

Please follow the steps below for ordering a new computing device (PC, tablet, laptop, etc.) and accessories.

  1. Please use the "New Computer Request Form" link at the bottom of this section to order a new computer.
  2. When the computer is delivered to your department, please add it to your departmental inventory.
  3. Please bring it to the Information Technology (IT) office in CLB 113 for set-up and general install.  When the machine is delivered to us, a liability form will need to be completed prior to IT working on the machine. 
  4. Upon completion of install and set-up, a helpdesk ticket email will be sent notifying that the machine is ready.
  5. We will schedule a time with the end user to deliver the machine so a technician can configure Outlook to complete the set-up process.

The general install is a grouping of software that all University computers are able to access.

  • Microsoft Windows 10
  • MacOS
  • Adobe PDF Reader
  • Adobe Creative Cloud*
  • ArcGis*
  • Cisco AnyConnect VPN Client
  • Cisco Jabber (Soft Phone - Laptops)
  • Crowdstrike Anti-Virus
  • FAMIS*
  • Firefox
  • GlobalProtect VPN Client (Laptops)
  • Google Chrome
  • Maple*
  • Matlab*
  • Microsoft Office Suite
  • Project Professional 
  • Visio Professional*
  • VLC Player
  • Zoom
*Available Upon Request

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Printing    

Printing locations, instructions and allocations for all open-access labs.

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Software    

Faculty and Staff

Please see below for general install software for all University owned computers.

To determine your eligibility for other software, please use the TAMU Software link below.

General Install Software (*Available upon request)

  • Microsoft Windows 10
  • MacOS
  • Adobe PDF Reader
  • Adobe Creative Cloud*
  • ArcGis*
  • Cisco AnyConnect VPN Client
  • Cisco Jabber (Soft Phone - Laptops)
  • Crowdstrike Anti-Virus
  • FAMIS*
  • Firefox

  

  • GlobalProtect VPN Client (Laptops)
  • Google Chrome
  • Maple*
  • Matlab*
  • Microsoft Office Suite
  • Project Professional 
  • Visio Professional*
  • VLC Player
  • Zoom

Students and Non-University Computers

Texas A&M students, faculty and staff are eligible for reduced cost software based on campus location and program.  Please use the TAMU Software link below to determine your eligibility for specific software programs.

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