Prospective & New Students
Maxient Incident Report Form
Services: TV, Internet, Maintenance
Residence Life Cinema
Each month, the Office of Residence Life plays some of the newest released movies on our TAMUG Channel 3. These movies are played on a rotation schedule at various times throughout the day. You can find the movie schedule at the Office of Residence Life. For any student clubs or organizations that would like to have videos or ads broadcasts on Channel 3, please come to the Office of Residence Life and/or email firstname.lastname@example.org or 409-740-4844 for more information.
All requests for maintenance service (whether a light bulb needs changing or your shower won't drain) should be made directly at the Residence Life Office, which is located on the first floor of Pacific Hall. DO NOT give maintenance requests directly to maintenance staff because they cannot act upon direct requests. NOTE: Any repairs resulting from damage by the resident can be billed to the resident.
Facilities Services works to address each concern as soon as possible. Work orders are addressed in the order of urgency. Staff may enter a room to make repairs without residents being present in the room.
Students who need to use a plunger may contact Residence Life or a Community Leader to borrow a plunger.
Emergency problems which occur when the Residence Life Office is closed should be reported to an on-duty Community Leader by calling 409.740.4445 (24-hours a day.)
Internet Work Orders
Work orders for any problems with Ethernet or wireless connections should go directly to Apogee Telecommunications by calling 1.855.290.7137. This is a 24-hour customer service line.
Room and Equipment Reservations
Residents may reserve spaces such as the Media Pit by contacting Residence Life. Reservations for the Media Pit may be made up to one week in advance. Priority for this space will be given to staff hosing public events. Reservations may only be made for hours when Residence Life is open.
Student groups and University offices may reserve the group study room for specific purposes approved by the Office of Residence Life. Otherwise, the space is available on a first-come, first-serve basis only. Students studying individually in this space may be asked to relocate if a group wants to use the space.
Students may check-out various equipment while Residence Life is open, including:
- Pool cues
- Ping pong paddles and balls
- X Box 360* and games
- Nintendo Wii and games
- Movies (for use in the Media Pit or game room only)
- Dry Erase Markers