1. Talk to the student in private.
2. Listen carefully.
3. Allow the student to see your concern and interest.
4. Repeat back the essence of what the student has told you as a way of “cross-checking.”
5. Limit offering advice. Wait to hear the individual’s response to each suggestion.
6. Help only as far as you feel comfortable and know when you’re over your head.
7. Inform the student of resources available on campus and in the counseling center.