Residence Hall Phones
 

Students can purchase any normal analog phone to use. 
These are the standard residential phones.
* If the phone has a message waiting light the system will light it when the student has voice mail.  Models 
   with message waiting lights include the Scitec AEGIS-205T-MW Slimline Phone w/ Big Button Keypad & 
   Message Waiting Light.  

* If the phone doesn't have a message light the student will hear a stutter dial tone when they have voice
   mail (the dial tone is interrupted every second or so, instead of a constant tone).  
* Portable phones will work with the system but students are cautioned that they may have interference 
   from other portable phone users.  We recommend that student buying portable phones buy the 900MHz 
   models since it uses a lower power setting and is less likely to interfere with another student's portable phone.   
   Use of 2.4GHz portable phones is discouraged since it can interfere with wireless network access points on 
   the campus.  
* Answering machines and phones with integrated answering machines will work with the system.  The 
   answering machine will have to answer in less than 5 rings when the system voice mail picks up.  It will not be    
   possible to turn off the system voice mail.  If the student is on the phone, messages will go to the VoIP 
   system voice mail.
 

To make a call
Internal Call: Dial the 4-digit extension of the party you want to reach. The extension number is different from the room number.
 

External call: dial 9 + telephone number • **Press 9 for an outside line. Only Local (409) calls are allowed to be made, unless you have a personal calling card. You will not hear a dial tone again until after the second number has been entered**

To access Voice mail You will know that you have voice mail by the light on the phone (if you buy one with a standard message light) or by the stutter dial tone when you the pick up the phone.

  1. Dial the VoIP Voicemail Number – 740-4444 (from outside) or x4444 (from inside)
  2. Press the Star key (*)
  3. At the "enter your id number" prompt, enter your Voice Mail Box Number
  4. Press the Pound key (#)
  5. Enter your Password
  6. Press the Pound key (#)
  7. If several attempts are made, and you are not able to get into the voice mail, your account will be locked. If your account does get locked, you will need to contact CIS, via email to helpdesk@tamug.edu to have your Voice Mail reset, or call X4480, ask to have your request logged.

 

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