Prospective Students | Current Students | Former Students | Parents & Visitors

Help Desk

The Computing and Information Services Helpdesk can be contacted at the following numbers: 740-4480 or 740-4714
or email
helpdesk@tamug.edu
 

CIS Support Policies

Frequently Asked Questions

Orientation Packet

 Who to Call for Help

List of Topics:

• Account Access

  • All Account Information for Students, Faculty and Staff
     

• NETWORKING / ACCESS

  • Dial-up connections

  • On-campus (ethernet) connections

  • Internet Service Providers
     

• LABS

  • Lab information
     

• COMPUTING

  • Using FTP (storing and accessing files)

  • Using Telnet

  • Student Website Instructions

  • MyRecord and Aggie E-Pay

  • Choosing a Strong Password

  • CIS Policy on Student Computers

  • Tips and Tricks

Local Computer Equipment and Repairs

More computer help is available on our intranet site. (You must be logged in to our server to reach Mnet.)