TAMUG Dorm Network Access Procedure

Click here for Non-Windows Machines (Linux, Apple Macintosh, Xbox)
 

You now have to login with your NEO/NetId username and password to access the Internet from your dorm room.  You will also have to download and install the Cisco Clean Access Client to your computer.

 

After turning on your computer, when attempting to open Internet Explorer for the first time you will be redirected to a web page that will require you to login with your NET ID / NEO username and password.

 

REDIRECTION PAGE

 

 

TAMUG Security Certificate you must accept by “Clicking Yes”

 

 

 

Enter NET ID / NEO Username and Password and Click continue.

 

 

 

 

You will now be required to download and install the Cisco Clean Access Client to your computer.  At the following window click “Download Clean Access Agent 3.5.9” to begin down load.

 

Client Download Page

 

 

You will be given a security alert where you will click “Yes” to proceed.

 

 

Select Open to download and install the Cisco Clean Access Client.

Clean Access Client Install

 

After the download you will be prompted to Install.

Install Wizard click Next

 

 

 

There will be a few more screens that will show up during the install, just select the defaults and click next until you get to the finished screen.

 

After a successful install click Finish.

 

 

 

You  should now see the Clean Access client logon screen.  Login with your Net ID /  NEO user name and password.  Make sure the Remember Me check box is selected so you won’t have to do this every time you start your computer.

Clean Access Agent Logon Client

 

 

Accept the Security Certificate

 

 

After you successfully login to the network with your Net ID / Neo User name and password you will see this screen.  If you don’t get this, then there could be a problem with your Net ID / Neo username and password that you entered.  Make sure you have typed correctly.

If you still can’t get logged in call TAMUG CIS at 740-4480 or TAMU College Station CIS at 1-979-845-8300 To verify your NetID and password information.

 

 

 

 

At this point you will be allowed on the network, you should see an icon on the bottom right of your tray that is the Cisco Clean Access login status icon.   If you put your mouse pointer over the icon, it will say logged in.

 

 

IMPORTANT: you must have anti-virus protection installed (Norton or McAfee) and have the latest windows updates in order for Clean Access to allow you on the TAMUG network.

 

If your machine is infected by a virus or worm, it will be blocked from the network until the machine is clean.