FAQ's For Staff and Faculty

This page addresses many of the most common problems encountered when using computers at TAMUG. It is specifically targeted towards students, though much of it applies to faculty and staff as well.
Please check to see if your question is answered here before you call Helpdesk.  If you have a suggestion for a question that should be added, please email the helpdesk.

New or Leaving Staff / Faculty Member

Email and Passwords

PC Network Connections

Computer Ergonomics

Protect Your Computer 

Server Backup Policy

Web Training

TTVN (Video Conferencing)

What do I need to watch a TTVN live webcast?
You'll need a broadband Internet connection (local area network, cable modem, DSL). You'll also need a recent copy of Windows Media Player which is included on all PCs running Windows XP or Vista. See the TTVN Live Webcasts page for more information about the Windows Media Player.