FAQ's For Staff and Faculty

This page addresses many of the most common problems encountered when using computers at TAMUG. It is specifically targeted towards students, though much of it applies to faculty and staff as well.
Please check to see if your question is answered here before you call Helpdesk.  If you have a suggestion for a question that should be added, please email the helpdesk.

  New or Leaving Staff / Faculty Member  

I have a new staff / faculty member - how do I get them set up.

I am leaving TAMUG - what do I need to do?

  Email and Passwords  

What is my email address?

How do I change my password?

What if I forget my password?

How do I read my email?

Can I stop getting Aggnews?

How do I recognize a Phishing attempt?

  PC Network Connections

How do I access internal Tamug websites from home?

Computer Ergonomics

 Helpful Guidelines

Protect Your Computer

 Learn more on how to protect your computer.

Server Backup Policy

What is TAMUG's Server Backup Policy? 

Web Training

Online Office Training for Microsoft Office 


How do I schedule a TTVN room and session?

What do I need to watch a TTVN live webcast?
You'll need a broadband Internet connection (local area network, cable modem, DSL). You'll also need a recent copy of Windows Media Player which is included on all PCs running Windows XP or Vista. See the TTVN Live Webcasts page for more information about the Windows Media Player.

Other Frequently Asked TTVN Questions