For better support, IS tracks and logs our helpdesk calls. It is recommended you call the helpdesk at (409) 740-4714 or email helpdesk at firstname.lastname@example.org. Once your problem is logged into our system, the appropriate staff member will look into your request and will follow up on your request.
If you have any special needs or projects that fall outside of the services listed, feel free to contact us via email or phone. Our frontdesk staff will direct your request to the appropriate staff member who will get in touch with you.
If you put in a call that isn't resolved at the end of three working days or you do not hear from us, please give us a call 409-740-4714 to follow up.
Network Services - Rob Gatlin
Voice and Data - Tony Quigg
Email / Department File Share Area - Bob Scribner
TTVN - Regina DeLao-Daniels, CAP
Classrooms and Labs - Danny Aaron
Research and Teaching - Bill Elizondo and Gerald Hughes